SHIPPING POLICY

Shipping & Delivery

Effective Date: 13 July 2026

Thank you for shopping with Hybrid Garments. We are committed to delivering your order quickly, securely, and with the highest level of service.

Shipping Locations

Hybrid Garments currently ships within the United Kingdom only.

We hope to expand our shipping destinations in the future.

Order Processing

Orders are processed within 1–2 business days (Monday to Friday, excluding UK Bank Holidays).

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

United Kingdom Delivery 🇬🇧

Royal Mail Tracked 24

Next Working Day Delivery

£6.99

To receive your order on the next working day, please place your order before 8:00 PM (Monday–Friday).

Orders placed after 8:00 PM, on weekends, or during UK Bank Holidays will be processed on the next available business day.

All UK orders are shipped using Royal Mail Tracked 24, which typically delivers within 1–2 working days.

Order Tracking

Once your order has been dispatched, you'll receive an email containing your tracking number so you can monitor your delivery.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

Hybrid Garments cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided during checkout.

If an order is returned to us due to an incorrect address or because it was not collected, additional shipping charges may apply before the order can be resent.

Lost or Delayed Deliveries

Although we work closely with Royal Mail, delivery delays can occasionally occur.

If your parcel has not arrived within the expected delivery timeframe, please contact us and we will investigate the shipment with Royal Mail.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of receiving your parcel.

Please include:

  • Your order number
  • Photographs of the damaged packaging
  • Photographs of the damaged item(s)

This allows us to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact the Hybrid Garments Customer Support Team through our website.

We're always happy to help.